Terms of Service

Last Updated: June 10, 2026

1. Introduction

Welcome to WearingLab. This website is operated by Haila Textile Technology Co., Ltd. (officially registered as 苏州海拉纺织科技有限公司). Throughout the site, the terms "we", "us" and "our" refer to WearingLab, a brand operated by Haila Textile Technology Co., Ltd.

These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services"). By accessing or using our Services, placing an order, or interacting with our website, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Services.

2. Use of Services

2.1 Eligibility

You must be at least 16 years old to use our Services. By using our Services, you represent that you meet this age requirement.

2.2 Account Information

Some features of our Services may allow or require you to provide account, contact, shipping, or order information. You agree to provide accurate, current, and complete information and to update such information when necessary.

You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

3. Orders and Payments

When you place an order through our website, you agree that all information provided is accurate and complete. We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases of suspected fraud, payment issues, pricing errors, inventory issues, or violation of these Terms.

Prices, product availability, and promotions may change without notice. We make reasonable efforts to display product information accurately, but we do not guarantee that all product descriptions, images, prices, or availability information will be error-free at all times.

4. Shipping, Returns, and Refunds

Shipping, return, and refund terms are described in our Shipping Policy and Return & Refund Policy. By placing an order, you agree to review and follow those policies.

Shipping rates and available shipping methods are shown at checkout. Delivery estimates are not guarantees and may be affected by carrier delays, remote delivery areas, incorrect addresses, weather, or other circumstances outside our control.

For return requests, please contact us before sending any item back. Return instructions and the return address will be provided after your request is reviewed and approved.

5. User Conduct

5.1 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Using the Services for any unlawful purpose or in violation of any applicable local, state, national, or international law.
• Providing false, misleading, inaccurate, or incomplete information.
• Posting, submitting, or transmitting any content that is fraudulent, misleading, abusive, defamatory, infringing, or otherwise unlawful.
• Interfering with or disrupting the operation, security, or functionality of the Services.
• Distributing viruses, malware, or other harmful technologies that may damage WearingLab, our website, our customers, or third parties.
• Attempting to access, scrape, copy, search, or download content from the Services through unauthorized automated means, including bots, crawlers, scrapers, or data mining tools.
• Using the Services to infringe upon the rights, privacy, or intellectual property of WearingLab, our customers, or any third party.

6. Intellectual Property

6.1 Ownership

All content and materials available through the Services, including but not limited to text, graphics, images, logos, website design, code, product presentation, and brand elements, are owned by or licensed to WearingLab and/or its operator and are protected by applicable copyright, trademark, and other intellectual property laws.

6.2 Restrictions

You may not modify, copy, reproduce, republish, upload, post, transmit, distribute, sell, or exploit any content from the Services without prior written permission from WearingLab or its operator, except as permitted by applicable law.

7. Third-Party Services and Links

Our website may include links to third-party websites, tools, payment providers, shipping services, or other services that are not owned or controlled by WearingLab. We are not responsible for the content, policies, practices, or availability of any third-party services.

Your use of third-party services may be subject to their own terms and policies.

8. Termination

We reserve the right to suspend or terminate your access to the Services at our discretion, without notice, if we believe you have violated these Terms, engaged in fraudulent or harmful activity, or used the Services in a way that may harm WearingLab, our customers, or third parties.

9. Disclaimers and Limitation of Liability

9.1 Disclaimers

The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, WearingLab and its operator disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, or reliability.

We do not guarantee that the Services will be uninterrupted, secure, error-free, or free from harmful components.

9.2 Limitation of Liability

To the fullest extent permitted by law, WearingLab, Haila Textile Technology Co., Ltd., and their owners, team members, suppliers, partners, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, or similar damages arising out of or related to your use of the Services, products, website, or inability to use the Services.

Nothing in these Terms is intended to limit any rights that cannot be limited under applicable law.

10. Indemnification

You agree to indemnify and hold harmless WearingLab, Haila Textile Technology Co., Ltd., and their owners, team members, suppliers, partners, and service providers from and against any claims, damages, liabilities, losses, costs, or expenses arising from your violation of these Terms, misuse of the Services, violation of applicable law, or infringement of any rights of a third party.

11. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws, without regard to conflict of law principles. WearingLab is operated by Haila Textile Technology Co., Ltd., a company officially registered as 苏州海拉纺织科技有限公司.

Nothing in these Terms is intended to limit any consumer rights or protections that cannot be limited under applicable law.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When changes are made, we will update the "Last Updated" date above. Your continued use of the Services after any changes means you accept the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

• Store name: WearingLab
• Company name: Haila Textile Technology Co., Ltd. (苏州海拉纺织科技有限公司)
• Email: support@wearinglab.com
• Customer service phone: +1 754 201 8116
• Registered business address: West of Luobei Road, Tongluo Community, Taoyuan Town, Wujiang District, Suzhou, Jiangsu, China 215237