Return & Refund Policy

Last Updated: June 10, 2026

We want you to feel confident when shopping with WearingLab. If you need help with a return, please contact us first so we can review your request and provide the correct return instructions.

Return Window

You may request a return within 14 days of delivery.

To start a return, contact us at support@wearinglab.com with your order number and reason for return.

Please do not send items back without contacting us first. Once your return request is approved, we will provide return instructions.

Return Eligibility

To be eligible for a return, items must be:

• Unworn
• Unused
• Unwashed
• In their original condition
• With tags and original packaging where applicable

Items that show signs of wear, washing, damage, strong odors, missing tags, or other conditions that prevent resale may not be eligible for a refund.

Return Shipping

For approved U.S. returns, WearingLab covers standard return shipping.

Please contact support@wearinglab.com before sending any item back. If your return request is approved, we will provide return instructions, which may include a prepaid return label, a designated U.S. return address, or another approved return method.

Do not send items to any address before your return request is approved. Returns sent without approval or through an unapproved shipping method may not be eligible for return shipping coverage.

Original shipping charges, if any, are not refundable unless the return is due to a wrong, damaged, or defective item.

In some cases, we may provide an alternative resolution without requiring the item to be returned.

Wrong, Damaged, or Defective Items

If you received the wrong item or your item arrived damaged or defective, contact us as soon as possible at support@wearinglab.com.

Please include:

• Your order number
• A brief description of the issue
• Clear photos of the item and packaging

We will review the issue and help resolve it.

Exchanges

We do not offer direct exchanges at this time.

If your return is approved, you may place a new order for the item you want.

Refunds

After your approved return is received and inspected, we will notify you about the refund status.

If approved, your refund will be issued to your original payment method. Approved refunds are usually processed within 10 business days after refund approval.

After we issue the refund, your payment provider may take additional time to post the refund to your account or statement.

Non-Returnable Items

Final sale items, gift cards, and items marked as non-returnable are not eligible for return.

Questions

For return questions, contact us at support@wearinglab.com.