Shipping
We currently ship to the 48 contiguous United States.
At this time, we do not ship to Canada, Mexico, Alaska, Hawaii, Puerto Rico, U.S. territories, APO/FPO addresses, or P.O. Boxes.
Orders are typically processed and handed off to our shipping partner within 3–4 business days after payment is confirmed.
Estimated total delivery time:
Economy Shipping: 9–16 business days after payment is confirmed
Expedited Shipping: 8–12 business days after payment is confirmed
Remote areas may require additional delivery time.
Economy Shipping is our standard shipping option. Expedited Shipping is usually faster after the package has been handed to the carrier.
For eligible orders shipped within the 48 contiguous United States, Economy Shipping is currently $7.50 and Expedited Shipping is currently $15.00. Available shipping methods and final shipping charges are shown at checkout before you complete payment.
We do not offer a public free shipping promotion at this time.
Current shipping options and charges are shown at checkout before you complete payment. You can also review our Shipping Policy for the latest shipping rates and delivery estimates.
Orders & Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
Please allow 24–72 hours for tracking updates to appear after the package is handed to the carrier.
Tracking may take 24–72 hours to update after the package is handed to the carrier.
Updates may also be delayed due to carrier processing, weather, remote delivery areas, or other circumstances outside our control.
If your tracking has not updated for several days, contact us at support@wearinglab.com with your order number.
If you need to change or cancel your order, contact us as soon as possible at support@wearinglab.com.
We will do our best to help, but we may not be able to change or cancel an order after it has entered processing or shipment.
If you requested a sign-in code and do not see it within a few minutes, please check your spam or junk folder and make sure you entered the correct email address.
If you still need help, contact us at support@wearinglab.com.
Returns & Refunds
You may request a return within 14 days of delivery.
To start a return, contact us at support@wearinglab.com with your order number and reason for return.
Please do not send items back without contacting us first. Once your return request is approved, we will provide return instructions.
For approved U.S. returns, WearingLab covers standard return shipping.
Please contact support@wearinglab.com before sending any item back. If your return request is approved, we will provide return instructions, which may include a prepaid return label, a designated U.S. return address, or another approved return method.
Returns sent without approval or through an unapproved shipping method may not be eligible for return shipping coverage.
Original shipping charges, if any, are not refundable unless the return is due to a wrong, damaged, or defective item.
We do not offer direct exchanges at this time.
If your return is approved, you may place a new order for the item you want.
What should I do if I received the wrong, damaged, or defective item?
Contact us as soon as possible at support@wearinglab.com.
Please include your order number, a brief description of the issue, and clear photos of the item and packaging so we can review the issue and help resolve it.
Sizing & Products
Please check the size guide on the product page before placing your order.
If you are between sizes or need help choosing a size, contact us at support@wearinglab.com and include the product name, your usual size, and any fit preferences.
We do our best to display product colors accurately. However, colors may vary slightly due to lighting, photography, screen settings, and product finishing.
Contact
You can contact us at support@wearinglab.com.
We typically respond within 24 hours.
If your message is about an existing order, please include your order number and the email address used at checkout so we can help you faster.